What makes a good manual
A good technical manual is easy to understand and well thought out. Ultimately, it should help your customers to use your product quickly and successfully. This establishes satisfaction and trust. The technical manual is therefore an efficient marketing tool that you should deliberately use. We at DOCX support you in this.
We take a close look at your product and your customers. Only once we are clear about all the details and the demands of your target group do we decide how to convey the information in an appealing and didactically meaningful way – through clear texts and self-explanatory illustrations or photographs. This results in user-oriented, legally and standard-compliant technical manuals that can be relied on.
The most common mistakes in technical manuals
There are many ways to produce a technical manual. However, the following mistakes should be avoided. They tend to annoy, confuse or, in the worst case, fail to protect the user from danger:
- Unclear structure
- Texts that are difficult to understand
- Figures that are incomprehensible
- Missing or incomplete safety instructions
- Illogical action steps
- Flooding with superfluous information